Returns & Exchanges

 

Please choose carefully when deciding to order our prints or explorer collection as they are especially printed to order and strictly limited editions. We are unable to offer returns on items due to change of mind. In case the items arrived damaged or were lost then replacements or refunds will be issued. Please email me at curious@choolips.com if you have any problems with the items that you have received. 

The nature of our work // our textiles

Because we love our textiles to be fair & our planet to be a breath of fresh air we have established ingredients for A LOVE STORY. Our collections introduce high quality craftsmanship and due to their handprinted or handwoven or hand embellished nature, each product is completely unique and one in a million. All made by hands the products will experience small colour variation, possible small variation on our hand finished products. This will be slight and within tolerance adding individuality to each piece.

Due to the location of the production of our Golden Coast textiles in Ghana/West Africa, where we are working with small producers in tropical climates, we are sometimes exposed to surprising challenges during rainy season as well as logistical challenges due to the location of our producers. They are all manageable and we do ask our customers to be flexible as sometimes we need to adjust our delivery dates by a few days or a week in order to work around it. We will most certainly inform you of any such occurrences and thank you in advance for your patience.